Product support
Setup, software, hardware, repairs, replacement parts, and making the machine behave.
Support + contact
Start here. We'll figure it out.
Product help, order questions, press, partnerships, or something we forgot to make a category for: send it our way.
The short version
Email a human.
Tell us what you are trying to do and include an order number, photo, or useful detail if you have one. Messages go to the same small workshop that assembles and tests the computers.
The even shorter version
Talk to an agent now.
Get quick help with setup, troubleshooting, order questions, or finding the right next step. If the conversation needs a person, we can take it from there.
What we can help with
The useful categories.
Orders + shipping
Availability, configurations, preorder questions, delivery, and changes to an order.
Press + partnerships
Product information, interviews, collaborations, suppliers, and ideas worth discussing.
Elsewhere